WIRELESS SYSTEMS FOR GUIDED GROUP TOURS
(TOUR GUIDE SYSTEM - WHISPER RADIO GUIDE SYSTEM, PORTABLE SHORT-RANGE WIRELESS SYSTEM)

Audioguias Bluehertz offers several portable group audio guide systems to facilitate voice transmission and reception (radio guides, whisper systems, tour guide system or audio guides for groups). The human guide speaks into a transmitter equipped with a microphone, which wirelessly broadcasts his voice into the headphone receivers of each user, without creating noise or disruption to those around them.

Transmitter and receiver SPL-1360 magnetic, Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system
Transmitter and receiver SPL-1500, Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system



FREQUENTLY ASKED QUESTIONS

WHAT IS A RADIOGUIDE (TOUR GUIDE SYSTEM, WHISPER SYSTEM, PORTABLE SHORT-RANGE WIRELESS SYSTEM)? 

A radio guide team or guided group device is a system composed of a wireless transmitting device with a microphone which is used by the guide or speaker and a set of wireless receivers and headphones that are worn by tourists. The wireless receivers allow them to listen to the guide's explanations continuously throughout the tour. The aim of a radio guide is for the tourists to be able to hear the guide clearly without being close to them. They are highly recommended for groups bigger than 10 and essential for even larger groups.

Note: Tour guide systems are an alternative solution to audio guide players which are used by those who wish to take a tour independently without the presence of a guide. Visit the audio guides page to learn more. audioguides 

Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system

WHY USE A RADIOGUIDE (TOUR GUIDE SYSTEM, WHISPER SYSTEM, PORTABLE SHORT-RANGE WIRELESS SYSTEM)?

Tour guide systems allow the user to easily hear the guide at a constant volume without having to worry about how far away the guide is. This ease of use during the tour improves listening attention and, as a consequence, significantly enhances the overall quality of the tour. Users who are given radio guides (Tour guide system, whisper system, portable short-range wireless system) tend to value their visit more highly.

Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system

TECNOLOGY

ANALOG OR DIGITAL TRANSMISSION 

Tour guide systems (whisper radio guide system, portable short-range wireless system) were analog until the early 2000s. The appearance of digital transmission in radioguide systems brought about significant improvements: 

- The audio volume in the receivers increased.
- The coverage range increased to become more than 100 meters.
- The background noise or crackling that was constantly present in the recipient's receiver disappeared, even when the guide isn’t speaking.
- Interferences or clicks reduced significantly, only appearing when the receiver is about to leave the coverage area.
- The maximum number of groups that could be in an area without interference went from two to 20.
- Battery consumption reduced significantly, increasing the usage time between charges.

Analogue and digital transmission equipment still coexist in the market. The main advantage of an analog system is its low price point.

Analog device - Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system

Analog transmission radio guide

Digital device - Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system

Digital transmission radio guide

RADIOGUIDE 2.4G (TOUR GUIDE SYSTEM, PORTABLE SHORT-RANGE WIRELESS SYSTEM, WHISPER SYSTEM)

In the last two years, a digital technology variant called 2.4G has entered the radio guide market which uses the 2.4Ghz frequency band. It’s cheaper than digital transmission because it uses the same technology as 2.4G wifi routers. However, it has the same range as 2.4G wifi devices, which is around 50 meters at best. In practice, this range is insufficient for a radio guide (Tour guide system, whisper system, portable short-range wireless system).

Tour guide system 2.4G, whisper system, radioguide system, radio guide system, portable short-range wireless system

BATTERIES

Currently, only two types of batteries are used in Tour guide systems (radio guides, whisper system, portable short-range wireless system):

Lithium or lithium polymer batteries. These are the best options. Primary advantages include a low weight, a small size, fast charging and a large capacity. However, its price and the need for an intelligent charging system must be considered.

Nickel-metal-hydride batteries (NI-MH) are the same AA and AAA rechargeable batteries found in conventional remote controls. These were the preferred option before the arrival of lithium batteries. The biggest drawback when used in radio guides is their weight which is uncomfortable for the user because the radio guide must constantly hang from their neck. Their most significant advantage is a lower cost.

Rechargeable batteries for Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system
Lithium batteries for Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system

HOW TO USE A WHISPER RADIO GUIDE SYSTEM (TOUR GUIDE SYSTEM)

The group guide or speaker must carry the transmitting equipment and microphone while each listener must carry a receiver with a headset or headphones. The devices are small in size and should be worn around the neck to ensure reliable coverage. Carrying the transmitter or receiver in a pocket is not recommended because it could reduce the range.

All transmitters and receivers of a group must be tuned to the same frequency channel. Numerous frequency channels are available.

GROUP SIZE

There is no limit to the number of radio guide receivers in a group. For listeners to clearly hear the guide's explanations, they only need to be within the coverage area or range of the transmitter. The receivers do not interfere with one another.

NUMBER OF TRANSMITTERS

There can only be one transmitter at a time in each group. There may be several speakers with a transmitter in the same group, but they must coordinate among themselves so as not to have two active simultaneous transmitters in the same group.

NUMBER OF GROUPS

When using digital transmission equipment, there may be several groups in the same area or room (up to a maximum of 20 digital transmission groups). For this to work, each group must be on a different frequency channel.
Note: If using analog transmission equipment, there can only be two groups in the same area. It is not possible to add a third analog group in the same area, even if it is in another channel. This is a limitation of the analog system.

Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system

RANGE

A quality radioguide (Tour guide system, whisper system, portable short-range wireless system) should allow the receivers to hear the guide comments while being at a distance of at least 100 meters. A range below 100 meters does not offer a large enough coverage area. 

Range - Tour guide system, whisper system, radioguide system, radio guide system, portable short-range wireless system
Alcance de los equipos de guiado de grupos (radioguias, sistemas whisper, audífonos, audioguias para grupos)

TYPES OF MICROPHONES

The transmitter can use different microphones. Three types are typically used:

Headset or head microphones: The microphone includes a headband to adjust onto the guide’s head. The microphone is very close to the mouth, approximately 2-3 centimeters away. The guide uses this microphone when in motion. It is also highly recommended for noisy environments. Having the microphone so close to the mouth effectively captures the voice while the ambient background noise is lower. The microphone cap, which is hidden by foam, is L-shaped and directive. The short side of the L should point towards the mouth.

Neck or tie microphones: The microphone has a clip which snaps onto the neck of the shirt, not far from the throat. This microphone is used when the speaker is standing still or sitting down. It should not be used when the speaker is in motion or a noisy environment. The tie microphone will always have a volume lower than the headset.

Pencil microphone: The microphone resembles a pencil. When connected to the transmitter, the set is used as a standard handheld microphone. This solution works wonderfully when several speakers are sharing the microphone because it is easy to pass between presenters.

Head microphone - tour guide system, whisper radio guide system

Head microphone

Tie microphone - tour guide system, whisper radio guide system

Tie microphone

Pencil microphone - tour guide system, whisper radio guide system

Pencil microphone

TYPES OF HEADPHONES

Visitors can use different types of headphones. Three types are typically used: 

Monaural earset: These fit on one ear leaving the other ear free. This is the most commonly used type and is effective for guided tours in enclosed and open spaces. In urban areas with traffic, this is the only model that should be used because it does not distract the user from the environment. Its usage in noisy environments is not recommended.

Headphones: These fit over the head thanks to a headband. Audio can be heard through both ears. These are only recommended in noisy environments. They should not be used in areas with traffic because they distract the user from the environment.

Disposable earbuds: Only one user should use them because the button-shaped earbud is inserted deep into the auditory pavilion. They cannot be shared because they are not hygienic. The user does not have to return them upon finishing the tour.

Monaural headphones - tour guide system, whisper radio guide system

Monaural earset

Headphones - tour guide system, whisper radio guide system

Headphones

Disposable earbuds - tour guide system, whisper radio guide system

Disposable earbuds