Bluehertz Audio guides creates scripts with descriptive content according to UNE 153020 for blind visitors. During the process of creating a descriptive audioguide script, the tour description and contents are developed by qualified staff, in collaboration with the ONCE Foundation. The creation of the audio description requires a previous study of the items exposed and their environment, in order to plan and design a suitable visit.
For deaf visitors, Bluehertz Audio guides makes audiovisual guides performed by sign language interpreters. By way of a sign language interpreter on the screen, together with subtitles, a deaf person using the audiovisual guide is able to receive the same information that hearing visitors receive with the regular audio guide. The creation of a sign language guide requires a previous study of the items exposed and their environment, in order to plan and design a suitable visit.